Your Privacy Matters to Us
At ChatSerene, we are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). This section outlines your rights and our obligations regarding your information.
Data Collection and Use
We collect personal data to provide and improve our services. This may include information you provide during account creation, interactions with our chatbot, or through customer support communications.
Your Rights Under GDPR
Access
Request a copy of the personal data we hold about you.
Rectification
Correct any inaccurate or incomplete data.
Erasure
Request the deletion of your personal data.
Restriction
Limit the processing of your data under certain conditions.
Data Portability
Receive your data in a structured, commonly used format.
Objection
Object to the processing of your data for specific purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Encryption
All data is encrypted both in transit and at rest.
Access Controls
Strict access controls limit who can access your data.
Regular Audits
We conduct regular security audits and vulnerability assessments.
Contact Us
For any questions or requests regarding your personal data, please contact our Data Protection Officer at support@chatserene.com.